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Beware - Phishing Emails

There is a lot of Phishing emails around at the moment.

In the last week we have seen DropBox file connection requests, tax office issues, and Origin Energy bills to name a few.

An example of one of these emails is below: 

Hi .
I received a letter from the tax office.
Are you the owner of domain name yourdomainname.com.au?
They erroneously accrued tax for me and you.
They sent me this document:
Did you receive this document already?
I am contacting you to solve this problem, because I had never worked in your company.
What should we do? Please answer me as soon as you read the document. 
How to identify a Phishing Email - some general tips

1. Look but don't click
Hover your mouse over any links in the email - if the domain that pops up from a hover is different to the one written then this is a problem. If you are not sure open a web browser and type in the web link that is written in the email (not the popup link).

2. Check who sent the email
Hover your mouse over the sending email address to see what the reply email address is. If the email address looks a bit strange then odds are this is not legitimate.

3. Check for spelling mistakes
If there is bad spelling or bad grammar; odds are the email is not legitimate.

4. Check the greeting
Does the email greet you personally or is it generic. Avoid emails that start with Hi, Hi Friend, Hello Customer etc. Companies and people you deal with generally know your name.

5. Don't supply personal information
Banks and other large companies will not ask for personal information via email. Beware of any email especially from a bank that asks you to click a link to reset passwords; or provide other information.

6. Beware of emails that trigger an emotional response from you
Any email asking about money, tax, urgent, and/or threatening language. Cool down and look carefully and consider the plausibility of anyone emailing you rather than calling. 

7. Check the Signature
Check the signature carefully - make sure that logos and signatures look the same as previous communications from that company. Open a previous email from the company and compare or check logos, and layout. Scammers are getting better at this - but you can often detect small differences. If it does not look right check other things like the personalisation of the email too.

8. Don't open attachments
Attachments in emails can include malicious code and damage your computer or steal passwords. If you were not expecting an attachment from someone then don't open it.

9. Be safe rather than sorry
Err on the side of caution; pick up the phone and ask the company/person before actioning the email.

10. Invest in protection
There is no complete solution out there - however having some protection rather than none is always better. Look at purchasing anti-virus software and email filtering solutions.


Any questions? Call us on 1800 010 255 to discuss how to
protect your website and/or emails.

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